FREQUENTLY ASKED QUESTIONS
Shipping has been delayed due to COVID-19. Shipping times have increased from 3-5 business to approximately 7-10 business day. We ship with FedEx.
Tracking numbers are sent out via email 24-48 hrs after confirmation of purchase. Please allow it to update. After tracking numbers are sent and orders are shipped we are no longer in control.
The quickest way to reach us would be via email. info@thewigplayhaus.com
Processing times for custom units are 10-12 business days. This time frame doesn't include any weekends or holidays. Granted custom wigs can be completed earlier but this is a safe place for us to not rush our work. Please book accordingly.
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